Welcome to PRATA Living

"In the few short months Prata Living have been operating concierge services to my building I have been truly impressed by the friendly, efficient and professional staff. Having the what’s app messaging service, door step refuse collection and delivery to my door of packages has been incredibly helpful and has made my life considerably easier. Thank you Luis and team, I couldn’t live without you now!"

— Jonathan B.

“Living at Prata Living has been an exceptional experience. The property is beautifully maintained, offering a perfect combination of comfort, modern amenities, and a peaceful environment. What truly stands out is the outstanding management team, particularly Mr. Luís Pinto. He has been incredibly professional, attentive, and approachable, always going above and beyond not just for me but for everyone around. His dedication to ensuring residents have a seamless and enjoyable experience is truly remarkable. Every interaction with Luís and the team reflects their commitment to excellence, and I couldn’t be more pleased with their services. I highly recommend Prata Living to anyone seeking a high-quality residential experience with a management team that genuinely cares. Thank you, Luís, and the team, for making my stay here so enjoyable and stress-free!”

— Magdy A.

“High quality of service High standard of communication Quick problem solving Always present to help Enhancing security Cautious to keep the condominium clean Smiling faces THANK YOU Prata Living!”

— Aylin D.

“Very professional, friendly and helpful staff. Ready to go the extra mile to assist.”

— Shams

“Since Prata Living took over management, the service has been exceptional. They respond quickly to any request, always keep the space clean, even collecting rubbish that would not be their responsibility, and ensure the safety of the place. They are always attentive to every detail and even deliver parcels from the post office, which is a great added value. A thank you to the entire team and especially to manager Luís Pinto, who has been absolutely exceptional, demonstrating professionalism, dedication and attention to all needs. I recommend Prata Living without hesitation!”

— Paulo E.

“5 star service. It takes away availability and friendliness.”

—Rita C.

“I have had the pleasure of experiencing the concierge service at Prata Living, and I must express my sincere appreciation for their exceptional work. The staff is consistently welcoming and attentive, always greeting residents with genuine smiles.

Their efficiency in handling deliveries from courier services and Amazon is remarkable - a convenience I greatly value. What truly sets them apart is their 24/7 availability to address any household concerns, from lift malfunctions to various technical issues, promptly arranging maintenance when needed.

I would be remiss not to highlight their integrity and honesty, especially when handling lost belongings - a quality that builds tremendous trust within our community.

Prata Living's concierge service has significantly enhanced my living experience, and for that, I am truly grateful.“

— Andrey K.

“The Prata Living team has completely transformed our experience at the complex! The concierge service is truly top-notch—available 24/7 and always ready to help, whether it’s delivering our endless Amazon packages, keeping the property and garage secure, or just making life easier in ways big and small. The staff is not only professional and efficient but also incredibly friendly and genuinely invested in making residents feel at home.

I recently had an issue with my car charger right before an important trip, and despite the late hour, the team stepped in and got it resolved quickly.

Living at Lote 2/2A now feels effortless, thanks to the amazing team at Prata Living.

Even Wilson 🐕 🐾 loves them!“

—Dominic M.

“As a new resident in Lisbon, after Prata living started their services with our buildings all the adjustments to our new house and new life got way easier. Every member of their team is very helpful they always try to solve your problem. But more importantly they dont do anything like it is a burden they always smile when they are doing their job. Thank you for all your full filling and positive services, our family is very happy about living with the services of Prata living. Great job!👏”

—Serra B.

“We’ve lived at Prata Riverside for almost two years, so we've experienced both the previous management and the new management (Prata Living), and the difference has been like night and day.

1. Living at Prata feels much safer now. Before Prata Living took over, there were break-ins and petty crimes. The old management felt super dodgy and lazy, and at one point, we even considered moving out. Since the new team came in, they’ve really added value to the Prata Riverside project. 2. Whenever something goes wrong in the building, we can count on the team to take care of it ASAP. Luis takes great care of the building and we can tell he takes security very seriously. 3. I never miss deliveries or parcels anymore! The team kindly collects them when I’m not home and keeps them safe until I can pick them up. 4. Every single team member (Luis, Armando, Min, and the others) is incredibly helpful, friendly, and respectful. Having such positive and kind people looking after our building makes living here so much more enjoyable.

Just today, a massive work table was delivered on a pallet outside my building. I was alone and had no way to get it upstairs, but Luis and Armando immediately stepped in and helped carry it all the way to my apartment on the 5th floor. I’m so grateful. I don’t know what I would’ve done without them. I’m so grateful for our concierge team. I honestly think switching to Prata Living was a huge win for the development.“ — Chelsi

“The concierge team is an amazing team that take care of everything to make our home a community and always available and so friendly and professional. The team has made a huge difference an enhance the Prata living conditions. It is wonderful knowing you always have someone who is there for us , right here !! Simply amazing service .“

— Liz M.

“Prata Living concierge service is top-notch!

The staff is always friendly, attentive, and ready to help in any situation.

The security is excellent, ensuring peace of mind for residents. Huge thanks to the team for their outstanding work!”

— Ihor M.

“It’s the best place to live in Lisbon with a family! Modern building, nice apartments, great and helpful concierges, and beautiful outdoor area!”

— Іванна Заріцька

“I had the pleasure of interacting with the reception team, and I am truly impressed by their level of professionalism, respect, and helpfulness. Every time, they’ve made a point to provide excellent service, always with a positive and courteous attitude. Their attention to detail and willingness to assist have made my experience seamless and enjoyable. It’s clear that they take great pride in their work, and I truly appreciate their efforts. Thank you to the entire reception team for consistently going above and beyond!“

— Khrystyna K.

“I would like to express my appreciation for the outstanding services provided by Prata Living, especially under the supervision of Mr. Louis. He is incredibly professional, polite, and approachable. The team ensures the building is always well-maintained, including the nightly collection of trash and careful management of parcel deliveries. They also excel in building security, efficiently monitoring the surveillance cameras. I am thoroughly satisfied with their work and highly recommend their services.”

— ali saberi

“The Prata Living team is fantastic! They speak good English, which is super helpful while we're still picking up Portuguese. They even deliver our packages straight to the door when I'm at home with the baby. Plus, they’re always available on WhatsApp to help with anything. Super friendly and always ready to assist. Can’t recommend them enough!“

— Nastassia Z.

“I’m extremely grateful for the outstanding service provided by Prata Living Concierge. You’ve made my life significantly easier—especially when it comes to managing the constant stream of deliveries. Truly appreciate the support.“

— Daria Y.