Privacy Policy

Prata Living ("we," "our," or "us") is committed to protecting the privacy of our website visitors and users ("you," "your"). This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with Portuguese law and the General Data Protection Regulation (EU GDPR).

1. Data Controller

We are the data controller responsible for your personal data collected through this website. If you have any questions or concerns, you can contact us at:

PrataLiving.com Email: info@prataliving.com

2. Data We Collect

We may collect and process the following types of personal data:

Personal Information: Name, email address, phone number, and any other information you provide via forms.
Technical Information: IP address, browser type, operating system, and device information.
Usage Data: Information about how you use our website, including pages visited and time spent on the site.
Cookies: Information collected through cookies and similar technologies (see Section 7 for details).

3. Purpose of Data Collection

We use your personal data for the following purposes:

To provide and improve our website and services.
To respond to your inquiries and communicate with you.
To send newsletters, updates, or promotional materials (with your explicit consent).
To ensure security and prevent fraud.
To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Contract: The processing is necessary for the performance of a contract with you or to take steps before entering a contract.
Legal Obligation: The processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests: The processing is necessary for our legitimate interests, provided your rights and interests do not override these.

5. Data Sharing and Disclosure

We may share your personal data with:

Service providers and partners who assist us in operating our website and providing our services.
Legal authorities, if required by law or in response to legal requests.
Third parties in the event of a business transfer (e.g., merger or acquisition).

We do not sell your personal data to third parties.

6. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your data, such as using Standard Contractual Clauses approved by the European Commission.

7. Cookies and Similar Technologies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings. For more details, see our [Cookie Policy].

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, your data will be securely deleted.

9. Your Rights

Under the GDPR, you have the following rights:

Right to Access: Request a copy of your personal data.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Restriction: Request restriction of processing under certain conditions.
Right to Data Portability: Receive your personal data in a structured, commonly used format.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Withdraw consent at any time, where processing is based on your consent.

To exercise your rights, contact us at info@prataliving.com

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal data.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.

13. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority, such as the Portuguese National Data Protection Commission (CNPD).

geral@cnpd.pt

Contact Us

For questions or concerns about this Privacy Policy, contact us at: